Last Updated: November 2025

At Tookuss, your satisfaction is our top priority. We work hard to ensure that every product and service you purchase meets your expectations. However, if something doesn’t go as planned, our refund policy is here to make things right — quickly and fairly.

1. General Refund Terms

We offer refunds for eligible purchases made directly through www.tookuss.com. To qualify for a refund, you must contact us within 7 days of receiving your order. The product must be unused, undamaged, and returned in its original packaging.

Please note:

  • Refunds are only applicable for purchases made through our official website.
  • Digital or downloadable items (like eBooks, guides, or online programs) are non-refundable once accessed or downloaded.
  • Health or personal care products cannot be returned once opened for hygiene and safety reasons.

2. Defective or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us immediately at info@tookuss.com with your order number and clear photos of the issue. We’ll verify your claim and arrange a replacement or full refund at no extra cost.

3. Refund Timeline

Once your return is received and inspected, you’ll be notified by email.

  • If approved, your refund will be processed within 5–7 business days.
  • Refunds are credited to your original payment method.
  • Shipping fees are non-refundable unless the return is due to our error.

4. Late or Missing Refunds

If your refund hasn’t appeared after 7 business days:

  1. Check your bank or payment provider for processing delays.
  2. If you’ve done this and still haven’t received it, email us at info@tookuss.com — we’ll help track it right away.

5. Contact Us

For all refund-related questions or support, reach out to:
📧 info@tookuss.com
🌐 www.tookuss.com

We value your trust and are committed to ensuring every Tookuss customer has a smooth, worry-free experience.


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